1. General Provisions
1.2. The policy applies to all information we may receive on the User during his/her use of the Website and the Service.
1.3. The Policy is an integral part of the Agreement and is legally binding as well as the Agreement.
1.4. Please read the Agreement carefully before you start using the Website. The text of the Policy is available at the link at the bottom of most pages of the Website.
1.5. By using the Website and the Services, you indicate your consent to this Policy and the terms of provision, collection, processing of your personal information specified therein; in case of disagreement with these terms, the User must refrain from using the Website and the Services.
1.6. This Policy describes the practice of handling the personal information of the Users, which we use as a best practice, which shows our desire to protect the personal data of the Users.
1.7. The terms used in this Policy with a capital letter, which are not defined in this Policy, have the meanings given to them in the Agreement.
2. Collecting and Monitoring Information
2.1. In this Policy, the “personal information” of the User means:
2.1.1. personal information that the User independently provides on him/herself when filling out the feedback or contact forms or when registering (creating an account) on the Website or in the process of using the Website and Services, including the personal data of the User.
2.1.2. data that is automatically transmitted during the use of the Website and Services through the software installed on the User’s device, including the IP address, information from cookies, information about the User’s browser (or another program that allows access to the Website and Services), access time, the address of the requested page.
2.1.3. other information about the User, the collection and/or provision of which occurs during the use of the Website and Services.
2.2. By using the Website and the Services, the User consents to the provision of all types of personal information in accordance with clause 2.1 of this Policy and does so voluntarily at his/her own risk.
2.3. When filling out feedback or contact forms or when registering (creating an account) on the Website, the User may be asked for the following information: full name, nickname, email address, gender, date of birth, nationality, location details, and some details about him/herself, provided at will.
2.4. Registered users have access to the information provided during registration on the Website to view and can make changes or additions to their account on the Website.
2.5. Cookies. To improve your experience with the Website and Services, we use small cookie files to store information to enable the User to access the Website and to ensure optimum use of the Website and Services by the User using temporary cookie files during each session of access and use.
2.6. Third party advertising. When placing advertisements on the Website during your visit to the Website, we use third-party advertising companies. Such companies may use certain information regarding you (with the exception of the name, address, email address and telephone number) of your visit to the Website, as well as other websites to provide promotional materials on the Website and other websites about products and services that may be of interest to you.
2.7. Third party cookies. When placing advertising materials on this Website, a third party advertiser may place or recognize a unique cookie in your browser.
3. Collection, storage, processing, use and transfer of information and access to it
3.1. We collect, store and use only the personal information of the User, which is necessary for us to properly fulfill the User Agreement, to provide the User with the opportunity to use the Website and Services, to provide the necessary assistance to the User, as well as to communicate with the User.
3.2. The personal information of the User is confidential, unless the User voluntarily provides information about him/herself for general access to the unlimited number of persons.
3.3. The User consents that we may share the personal information he/she provided (or we collected on him/her) with our parent or subsidiary structures or other organizations and persons, namely: to transfer certain personal information at our discretion to parent or subsidiary organizations, partner organizations, or other involved persons (for example, volunteers) for the purposes for which this information was collected, in compliance of such organizations and persons with our instructions , the terms of this Policy, the privacy and security regime regarding such information.
3.4. The User agrees that in the event of the transfer of all (or a significant part) of the assets we use to conduct our business to a third party, we may transfer the User’s personal information available to us at such a moment to such third party.
3.5. By using the Website, the User hereby consents to the transfer of personal information on him/her to persons referred to in clauses. 3.3, 3.4 of this Policy under the terms and conditions provided by the same clause.
3.6. When processing personal data of users, we are guided by the Law of the Republic of Kazakhstan “On Personal Data Protection”.
3.7. We are entitled to transfer (disclose) the personal information of the User to third parties also if:
3.7.1. The User has consented to such actions;
3.7.2. The transfer is necessary as part of the use of the Website or a specific Service by the user, to provide a service or assistance to the User or to communicate with him/her;
3.7.3. The transfer is required for by the laws of the Republic of Kazakhstan or other applicable laws within the established legal procedure.
3.8. We may provide a third party with general information (statistical data, summarized information) that does not contain personal information and that does not individually identify the User.
3.9. We guarantee respect for the User’s rights as a subject of personal data in accordance with applicable law.
4.1. The User's personal data is stored on servers that may physically be located both in the Republic of Kazakhstan and abroad.
4.2. The user confirms and gives us the right to transfer personal data across the border of the Republic of Kazakhstan for the purposes for which this information was collected. We pledge to take appropriate security measures to protect against unauthorized access or unlawful alteration, disclosure or destruction of personal data of the User.
4.3. We are responsible for the security and protection of the User’s personal data, as well as for the collection, storage, and use of his/her personal data.
4.4. We apply necessary and sufficient organizational and technical measures to protect the User’s personal information from illegal or accidental access, destruction, alteration, blocking, copying, distribution, and also from other illegal actions of third parties. However, the responsibility of each User remains the following:
4.4.1. protect your information from unauthorized access;
4.4.2. exclude the use of the Website and Services by other persons on the device the User uses to log in to the Website and Services, or under the Member's account;
4.4.3. log off or disconnect from the Website and Services when the User does not use the Website and Services; and
4.4.4. keep your password secret;
4.4.5. Do not indicate your address, full name, place of work or study, mobile phone number or e-mail address or other identifying information in your public profile.
5. Changing and deleting information
5.1. When changing personal information, the User may at any time change, update, and also delete the information provided earlier by sending an corresponding e-mail to the Website Support Service.
5.2. When changing personal information, a Registered User may at any time change, update, delete previously provided information, as well as delete or deactivate his/her account on the account page on the Website or by sending the corresponding e-mail to the Website Support Service.
5.3. Website Support Service Email: firstname.lastname@example.org
6. Communication with us
6.1. If you have any questions regarding this Policy, the operation of the Website, the Services or your interaction with us, you can contact us by sending the corresponding message to the email address.
6.2. When contacting the specified email address, you can also request to receive copies of personal information from us that we store about you or a description of this information.
6.3. Email address to contact us: email@example.com
7. Links to third party websites
Our Website contains links to other websites. We are not responsible for the privacy practices or the content of such websites.
8. Changes to this policy
8.1. In case we decide to make changes to the Policy, we will indicate such changes in this Policy, on the home page of the Website, as well as in other relevant places, in order to convey to you what information we collect, how we use it and under what circumstances we disclose it (or do not disclose it).